If you have a question that is not answered here, we would
be happy to assist you. Please take a minute to fill out our
Information Request Form and we will get back with you within 24 hours.
If you need immediate assistance contact a
customer support representative.
A: Since ISIS is entirely web-based,
it only takes a couple of days for an organization to complete online setup.
Depending on an amateur sports organizations credit status, it might take a week
to initiate card transactions.
A: Yes. SportsPilot's servers are in a
high security facility with multiple backup power capabilities. All information
obtained and stored through the use of SportsPilot by its member organizations is
confidential. It is not given to third parties or competitors.
A: Yes. The data can be downloaded to
another system in a tab-delimited format for processing by your local software
A: Organizations, schools, colleges and
universities have an unlimited amount of space to store and record their
information and their SportsPilot database.
A: ISIS can be used as a web-based
point-of-sale system for walk-in customers to accept cash, checks and various
other forms of payment. ISIS also acts as a complete back office
application for amateur sports organizations.
A: No. ISIS is upgraded
and maintained by SportsPilot with no charge to its members you simply login
into to your SportsPilot website to access new features.
A: No, but we can provide web-hosting
services, if needed. Organizations are not required to move their web pages to
SportsPilot, online registration and news can be added through links.
A: Yes, there are two places where you can
upload additional information for your program. You can upload word, .pdf, or
excel documents that can be viewed online.
A: The "web access" page allows you to
customize your player form. Turning switches on or off will make each field
visible or hidden on the player form. You can see what is on the player form by
going to the registration page.
A: Yes. Important dates and news items can
be viewed online on the program page within the information icon.